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BAYS Florida, Inc. (BAYS) was founded by William F. Bowman who held the title of Executive Director and President until his retirement in December 2009. Under his direction, BAYS became and remains one of Florida’s largest Department of Juvenile Justice non-residential providers. BAYS is governed by a diverse Board of Directors and has a Senior Leadership Team that imparts many years of juvenile justice, child welfare, and high level management experience.

The BAYS Senior Leadership Team is comprised of:

  • Pam Alvarez, President/Chief Executive Officer
  • Robert Patterson, Chief Operating Officer
  • Kelly Banchak, Chief Administrative Officer
  • Yvonne Dean, Director of Finance
  • Elvin Martinez, Jr., Director of Community Relations
  • Amanda Boser, Director of Training
  • Adam Cohen, Director of Clinical Services
  • Jennifer Haynes, Director of Diversion Services (South & Central Regions)
  • Owanna Stout, Director of Diversion Services (North Region)
  • Erica Puckett, Contract Liaison

Dr. Pam Alvarez serves as the President and CEO and joined BAYS in June 2010. Pam earned Bachelor’s and Master’s degrees in Social Work, as well as a Doctorate in Management and Organizational Leadership. Her clinical social work has focused on working with adolescents and families. For the last 20+ years she has worked on the administrative and planning side of social service systems in program development, grant writing, evaluation, and leadership.  Pam serves as an adjunct faculty member of at the University of Phoenix. Her research areas of interest include gender-specific services and leadership. Originally from Wisconsin, Pam has lived in Tampa for 20 years and is married to a Tampa native. She enjoys going to the beach, kayaking, and supporting the Tampa Bay Rays!

Robert Patterson has served as BAYS Chief Operating Officer since August 2012. He brings 20+ years of professional experience in the fields of juvenile justice and child welfare. Robert started his career in 1994 spending more than 19 years providing regional and national leadership development to staff serving at risk children in juvenile justice programs. He also spent several years providing supervision in child welfare programs. Robert received his Bachelor’s degree from Limestone College in 1994 and his Master’s degree in High and Post-Secondary Education from Argosy University in 2014. He is also a graduate of the 2016 class of Leadership Tampa Bay.  In his spare time, Robert serves as a member of the coaching staff at Steinbrenner High School and serves as the Head JV Football Coach.

Kelly Banchak joined BAYS in April 2011 and serves as the Chief Administrative Officer. She has 14 years of non-profit experience in human resources, payroll, purchasing, and development. Kelly is responsible for these areas as well as technology and infrastructure. She holds a Bachelor’s degree in Public and Cultural Communications from the University of South Florida, Professional in Human Resources Certification (PHR), and Society of Human Resources Management Certified Professional (SHRM-CP). Kelly is a member of the Sun Coast Human Resources Management Association and a current member of the Leadership Pasco class of 2017. Kelly serves on the Board of Directors for Trinity Women’s League as Marketing Director, member of Suncoast HR and Suncoast Strider Running Club as well as an active Society of Human Resources Management volunteer. Kelly and her husband are parents to twin girls who keep them very busy.

Yvonne Dean joined BAYS in January 2016 as the Director of Finance. She received her Bachelor’s degree in Accounting from American University in Washington, D.C.  Yvonne has over 20 years of accounting and finance experience. She has worked in small to large size corporations, as well as, banking, government and non-profit sectors in the Washington D.C. area, New Jersey, and Florida. Yvonne is an avid NASCAR fan and enjoys going to the races, when possible.

Elvin Martinez, Jr. joined BAYS in July 2014 as the Director of Community Relations. He brings over 20 years of professional experience in the fields of criminal justice, juvenile justice, and public and governmental relations. Elvin worked for the 13th Circuit’s State Attorney for 16 years serving in various capacities, including Administrator of Community Relations. He has served in leadership positions on the Board of Directors of various non-profit and community organizations, including the Circuit 13 Juvenile Justice Board, the Public Safety Coordinating Council and the Hillsborough County Anti-Drug Alliance. Elvin is the current Chair of the Florida Juvenile Justice Association’s Legislative Committee and its Community and Probation Workgroup as well as the Circuit 13 Juvenile Justice Board’s Ad Hoc Committee on expanding the use of civil citations.  He and his wife Alicia have three children and in his spare time, Elvin actively volunteers in his church.

Amanda Boser joined BAYS in August 2012 as an IDDS Case Manager. In 2014 she was promoted to Agency Trainer. Amanda earned a Bachelor’s degree in Social Work from St. Cloud University in St. Cloud, Minnesota and is certified as an instructor in CPR/First Aid/AED, Suicide Prevention, ARISE Life Skills, Motivational Interviewing (MI), Community PACT (C-PACT), Protective Action Response (PAR), and Moving the Margins, a curriculum for working with LGBT+ adolescents. Amanda has a Bachelor of Science in Social Work and currently resides in St. Petersburg, FL.

Adam Cohen joined BAYS in September 2014 as the Director of Clinical Services. Adam has worked as Florida Department of Juvenile Justice Juvenile Probation Officer, an inpatient therapist in a State Inpatient Psychiatric Program (SIPP), an outpatient therapist, and a clinical assessor. Adam has a Bachelor’s degree in Criminal Justice and a Master’s degree in Social Work from the University of Central Florida. He is also a Licensed Clinical Social Worker and a Qualified Supervisor of licensed clinical interns. Adam and his wife are proud parents of a beautiful three-year-old girl and a handsome one-year-old boy.

Jennifer Haynes joined the BAYS team in June 2015 as a JDAP Consulting Clinician and was promoted to Regional Director of Diversion Services for the North/Central Region in July 2016. Prior to joining BAYS she spent 15 years with the Florida Department of Juvenile Justice. Her roles included Juvenile Probation Officer, Assistant Chief Probation Officer, and Chief Probation Officer. During that time she worked on several major initiatives around juvenile justice reform while overseeing juvenile probation operations. Jennifer has a Bachelor’s degree in English from the University of Florida and a Master’s degree in Criminal Justice from the University of Central Florida.

Owanna Stout joined BAYS Florida as a Senior Case Manager in 2014. She brought with her a wealth of knowledge in the juvenile justice arena, which was honed while working with the Florida Department of Juvenile Justice.  At BAYS, she quickly moved up the ranks and within 6 months of being hired, she was promoted to the Supervisor of Circuit 7.  Owanna continued to excel within the organization, which was evident when she was named the 2015 Supervisor of the Year. Owanna received a Bachelor’s of Science degree in Social Sciences from her hometown university, the University of the Virgin Islands. She also holds a Master’s of Science degree in Criminal Justice from Nova Southeastern University.  Her most recent promotion as the Regional Director of Diversion Services for the North Region will allow her to continue her work in the juvenile justice system that she began in 2007.  Owanna and her husband, Roy, currently reside in Central Florida.

Erica Puckett joined the BAYS Florida team in February 2014 as the Contract Liaison. She brings over 12 years of experience in the field of juvenile justice, prevention, and child welfare, with non-profit specific experience.  Erica earned a Bachelor of Arts degree in the field of Social Work from Florida State University in 2000.  For many years, Erica has served as a community organizer in Tallahassee, Florida, where she resides.  Erica earned an Outstanding Community Woman award in 2011 and has often been recognized for her commitment to social justice and welfare.  Erica has served on the Child Abuse Death Review Committee in Leon County and as an Outreach Committee member of a local food co-operative.  In her spare time, Erica volunteers by linking youth and families to nature experiences, in an effort to create more stewards of the earth and instill a love of nature in young people.

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